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Experience the Passion for Hospitality

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cGSP

MAXIMISE YOUR
GUEST SERVICE EXPERIENCE

Certified Guest Service ProfessionaL

The Certified Guest Service Professional (CGSP®) designation provides recognition for those individuals that know how to achieve and express exceptional service by engaging with their guests and creating memorable experiences. 

students

students

Seeking a career in hospitality or corporate? You are the candidate for First Class Hospitality.

COMING SOON

classrooms

classrooms

With First Class Hospitality the learning takes place in a small group for effective learning and acquisition of hospitality skills needed to transform the working environment.

coming soon

graduation

graduation

At the completion of every milestone we celebrate the achievement of our students. With confidence we release our students to be First Class Hospitality ambassadors unleashing the passion for hospitality through human touch and inspiring new ways.

coming soon


OUR PROGRAM

CERTIFIED FRONT DESK REPRESENTATIVE (CFDR)

CERTIFIED GUEST ROOM ATTENDANT (CGRA)

Certified Hospitality Supervisor (CHS)

our program

One Place For All Your Active Learning

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Courses

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Methods

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Practice

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Videos

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different courses
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happy students
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effective results
unlimited learning

Inspire your staff with Gold Service Gold Tourism.

Certification Career path

Widely recognized as the preeminent leader in hospitality credentials, the American Hotel & Lodging Educational Institute (AHLEI) provides certification for hospitality professionals in all facets of the industry, from front-line workers through general managers and executives.

eswatini vision 2022
“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed it’s the
only thing that ever has.”

Unlock hospitality potential with first class hospitality